Locals Prime FAQs

My Account

  1. 1.
    How do I close my account?
  2. 2.
    I can’t sign in to my account. What to do?
  3. 3.
    How do I change my username / e-store name?
  4. 4.
    Problems registering with Facebook?
  5. 5.
    My account doesn’t seem my own.
  6. 6.
    How to register your email into Google account.
  7. 7.
    Changing my email

How Locals Prime works?

  1. 1.
    How does Locals Prime work?
  2. 2.
    How does Locals Prime provide SAFETY?
  3. 3.
    Locals Prime fees
  4. 4.
    How old do I have to be to use Locals Prime?
  5. 5.
    What is Locals Prime?
  6. 6.
    How delivery works?
  7. 7.
    How promo codes work?

I'm a Buyer

  1. 1.
    Returning an item, can I and how?
  2. 2.
    The Vendor hasn’t sent out the item nor replied to my messages
  3. 3.
    Refunds
  4. 4.
    How to cancel an order?
  5. 5.
    The Vendor canceled an order. How do I get my money back?
  6. 6.
    The Vendor claims to have posted the item, but it hasn’t arrived
  7. 7.
    Who pays the delivery cost?

I'm a Vendor

  1. 1.
    How does Locals Prime make selling SAFE?
  2. 2.
    Canceling an order
  3. 3.
    How do I transfer money from my Locals Prime account to my bank account?
  4. 4.
    How to sell more and faster?
  5. 5.
    How do I know if something has been purchased from my Locals Prime e-store?
  6. 6.
    How do I ship items? How delivery works for the Vendor.
  7. 7.
    Buyer hasn’t clicked “Item received”, what now?
  8. 8.
    Buyer clicked “Item received” but I haven’t received the money, what now?
  9. 9.
    Can anyone open an e-store in Locals Prime?
  10. 10.
    How do I delete my e-store?

Terms & conditions

  1. 1.
    Terms and conditions
  2. 2.
    Privacy policy